How to avoid pitfalls and get results from your KPIs
Trying to hit a KPI without proper education and mentorship can be dangerous to the health of the business. By David Rogers The three most misunderstood letters in shop management …
Why Social Media Marketing Is Essential for Auto Shops
The auto shop industry is booming. The average revenue of U.S. motor vehicle and parts dealers exceeded 1 trillion USD in 2020, according to Zippia. Today, that number is significantly …
Building a Shop Culture of Success
By David Rogers Does it ever feel like you’re too busy and stretched too thin to focus on your operation? It’s harder than ever to find and hire critical team …
Wichita, KS Shop Profile – Myers Automotive
By William Johnson Chris Myers is in some ways the accidental owner of five repair shop locations in the Wichita, KS, area. Not that he wound up a shop owner …
Auto Shop Managers Can Always Use More Training: Here’s Why
Automotive shop managers are an integral part of ensuring quality maintenance and repair services for the nation’s commercial and private passenger vehicles. According to Auto Profit Masters, the nation’s six …
Why Customer Relationships Mean Everything in the Automotive Industry
Building relationships with your customers is always important, but it’s absolutely crucial in some industries. According to Zippia, the auto industry makes up about 3% of the total American GDP. …
Team Development Summit Helps Shops Create Stronger, Happier, More Efficient Teams
This past weekend, May 6-7, 2023, shop owners, service advisors, and technicians from all over North America gathered in Denver, Colorado for the first-ever Team Development Summit. By the …
How To Grow Leaders In Your Shop
By David Rogers We’ve all heard the expression “he/she is a born leader.” And when you’re looking to take your shop to the next level, it can be tempting to …
Build A Winning Culture By Allowing Failure
By David Rogers If we accept that the technician shortage is here to stay, what comes next? I’ve used these pages to talk about technician compensation and how top techs …
The top-3 things killing your productivity… and the ways top operators solve them
The goal in every decision you make as an owner should be to make sure the outcome is equally beneficial for the customer, the shop, and the employees. by David …
Fight Back! Stop Accepting Less Than The Best!
By David Rogers How do you fix cars when you can’t get parts? I wish this was just a philosophical question, the kind usually reserved for falling trees in the …
The Key Ingredient Every Operation Needs To Be GREAT
The first step to creating a lasting, winning culture within your shop is to get honest with yourself about what’s broken. By David Rogers This article is for operators who …
Should You Start Using an Automated Car Count System?
According to Zippia, there are 1.4 billion cars registered in the United States. As an automotive business, keeping track of how many cars enter and leave your locations is imperative …
TEAM DEVELOPMENT SUMMIT TO BUILD STRONGER, HAPPIER AND MORE EFFICIENT AUTO REPAIR SHOP TEAMS
Auto Profit Masters bringing together nation’s leading trainers for a two-day event Littleton, Colo. – March, 2023 – The Team Development Summit is a one-of-a-kind training event hosted by Auto …
The Dangers of Understaffing in the Automotive Industry
Mechanics will need to overcome the technician shortage that is currently facing the automotive industry. As technology continues to evolve, there are fewer mechanics and technicians who can keep up …
Business Growth Opportunities
By David Rogers Make no mistake: you are in control. You can actively choose to make changes that grow your organization, reduce your stress, and increase opportunities for you and …
How Do You Fix Cars When You Can’t Get Parts?
By David Rogers How do you fix cars when you can’t get parts? I wish this were just a philosophical question, the kind usually reserved for falling trees in the …
Despite Challenges, Independent Repair Shops Grow
By Shop Owner Staff 2022 was a remarkable year for an exclusive group of independent auto repair shops who have been singled out from nearly 300,000 shops in the U.S. …
SCHOLARSHIP RECIPIENTS SHARE TAKEAWAYS FROM VISION HI-TECH TRAINING & EXPO
Shop4D invests in technicians to develop careers and further the industry Littleton, Colo. – March 9, 2023 – Eight auto repair technicians received scholarships from Shop4D, a fully-integrated shop management …
Out Thinking the Pack Mentality
By David Rogers Why Successful Shops Follow Their Own Path Is running with a pack the safest place to be as a shop owner? After all, things are about to …