APM Leadership

How To Grow Leaders In Your Shop

By David Rogers

We’ve all heard the expression “he/she is a born leader.” And when you’re looking to take your shop to the next level, it can be tempting to look for that born leader who can step in and … Read the rest

Build A Winning Culture By Allowing Failure

By David Rogers

If we accept that the technician shortage is here to stay, what comes next?

I’ve used these pages to talk about technician compensation and how top techs deserve the chance to earn compensation on par with their

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Making Changes Stick

by David Rogers Change is hard. Realizing that your business needs to change something, and then seeing that through all the way to implementing a new process or procedure or software is one of the biggest challenges that shop owners … Read the rest

FOCUSED RESOLUTIONS

Let’s talk resolutions.

We’re faced with the same choice each January: will this brand-new year be different – better even – than the one we just left?

In some ways it’s inescapable. I saw the first “New

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RESOLVE TO GET ORGANIZED IN 2019

Working in the automotive repair industry can be a nightmare in terms of time management and work-life balance. At one time or another, we’ve all gone through periods of putting in 80-hour work weeks and barely seeing the light of … Read the rest

HOW TO CREATE A PATH TO LEADERSHIP FOR EMPLOYEES

by David Rogers

Leadership means something different to everyone, and everyone responds differently to various leadership techniques. “Bossing” and “managing” are two very different concepts and being able to negotiate the middle ground between them is a skill as important … Read the rest

WELCOMING AND ADAPTING TO CHANGE IN THE AUTO REPAIR INDUSTRY

By: David Rogers

Change.

It’s uncomfortable, it’s frustrating, sometimes it’s even something to fear…and in the automotive industry, it’s unavoidable.

Independent auto repair shop ownership and management are no strangers to change. Technological innovations and societal trends disrupt our industry … Read the rest

HIRE GOOD CHARACTER, DEVELOP A LEADER

One of the most common questions I hear from shop owners is: “I need to hire a leader. How do I do that?”

Here’s the hard truth though … you can’t. It’s just not possible. You can’t simply hire someone
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