There used to always be a fight in our shop. A fight with the customer to get them to open their wallet. A fight with the staff to get them to treat the customer right. A fight
WRITING AUTOMOTIVE REPAIR ESTIMATES FOR PROFIT AND FUN
How to deal with price shoppers without wasting your service advisors’ time and talent.
By David Rogers
What’s the value of a price shopper?
In an ideal world, you take the time to build an estimate, give the customer the … Read the rest