Mechanics will need to overcome the technician shortage that is currently facing the automotive industry. As technology continues to evolve, there are fewer mechanics and technicians who can keep up with advancements. This leaves many businesses with fewer qualified people … Read the rest
By Shop Owner Staff
2022 was a remarkable year for an exclusive group of independent auto repair shops who have been singled out from nearly 300,000 shops in the U.S. to earn the 2022 Shop4D Top Performing Shop Award. While … Read the rest
Owning an automotive shop is difficult work and ensuring that your shop operates as smoothly as possible can be a complicated process. Automotive shop management training helps to streamline your entire shop, and it’s an extremely worthwhile investment for your … Read the rest
Mike Veenstra ditched stale marketing techniques and began targeting higher-quality customers – it worked.
as published in Shop Owner Magazine
For Mike Veenstra, the search is on for location number three.
But for the lifelong Grand Rapids, MI, resident and … Read the rest
Top shops understand what numbers they can control, and they measure them daily. Stack the deck in your favor.
by David Rogers
The deck is stacked against repair shop owners right now.
Consider the cards we’re currently holding: First, we … Read the rest
Creating a lasting, sustainable shop starts and ends with the management triangle of the customer, employee, and shop
by David Rogers
Much has been said and written about the technician shortage — why techs are … Read the rest
By David Rogers
A few years ago, a fast lube chain I won’t name here got themselves into a big pile of trouble, not for doing something unethical, but because of a simple misunderstanding at the front counter.
This chain’s … Read the rest
By David Rogers
As published in AutoLink Magazine
For top operators, the warm summer months usually mean a golden opportunity for growing the shop. That’s because they know two critical facts that allow them to grow in good times and … Read the rest
by David Rogers
Record growth throughout the automotive industry in 2021 created an unexpected need and an interesting opportunity for many repair organizations: they hit their bay and technician production capacity, and the only way to keep growing is to … Read the rest
by David Rogers
There is no more dire problem that we face in the automotive industry than the technician shortage.
That’s a big way to open, especially given the current landscape. Inflation is eating profits, supply chain issues are slowing … Read the rest
by David Rogers
As published in Shop Owner Magazine
Through 20 years of consulting, across hundreds of shops and thousands of employees, I have found no more consistent problem than shops losing money on their core and part returns.
It … Read the rest
Seamless integration of plate-to-VIN and vehicle history part of unparalleled focus on efficiency
Continuing the mission to make repair shops and shop employees as efficient and productive as possible, Auto Profit Masters’ Shop4D® has partnered with CARFAX to offer … Read the rest
TOP PERFORMING AUTO REPAIR SHOPS INCREASE ANNUAL SALES BY MORE THAN $1 MILLION IN 2020 Shop4D® Awards highlight top performers in North America
2020 was a remarkable year for six auto repair shops, singling them out from nearly 200,000 auto … Read the rest
Step one when introducing any policy or procedure is to make sure your entire team knows and understands what is being asked of them.
By David Rogers
For most, the COVID-19 pandemic has completely disrupted our lives. Stay-at-home orders, lockdown … Read the rest
by Travis Bean
When the term “artificial intelligence” was coined back in 1955 by John McCarthy, the idea was simple: train computers to think and learn like humans.
“Machines as simple as thermostats can be said to have beliefs,” said … Read the rest
AUTO PROFIT MASTERS FOUNDERS EVOLVE REPAIR SHOP INDUSTRY WITH ARTIFICIAL INTELLIGENCE
Cloud-based shop management system “Shop4D” intelligently runs shops
The aftermarket automotive industry is no stranger to change, as technicians must adapt constantly to new components and technology in new … Read the rest
Also known as “AI,” the technology that enables computers to learn and respond for themselves and accomplish tasks without human guidance has made tremendous strides in recent years and is now poised to have a significant impact on all aspects
Educating Customers To Make The Right Decision: Building Trust And Lasting Loyalty Among Your Customer Base
By David Rogers
There used to always be a fight in our shop.
A fight with the customer to get them to open their … Read the rest
It’s uncomfortable, it’s frustrating, sometimes it’s even something to fear… and in the automotive industry, it’s unavoidable.
Independent auto repair shop ownership and management are no strangers to change. Technological innovations and societal trends disrupt our industry every few years, … Read the rest
