FOCUSED RESOLUTIONS

By David Rogers Let’s talk resolutions. We’re faced with the same choice each January: will this brand-new year be different – better even – than the one we just left?

RESOLVE TO GET ORGANIZED IN 2022

by David Rogers For many shops, 2021 was like being strapped to a bull. This summer saw drivers cram 18 months of maintenance and repairs into a summer-sized window, and

ARE YOUR CORES AND PARTS COSTS A MONEY PIT?

by David Rogers As published in Shop Owner Magazine Through 20 years of consulting, across hundreds of shops and thousands of employees, I have found no more consistent problem than

ARE YOU DOING MORE WITH LESS

Part of the problem is our industry’s image and the way that technicians are represented in popular culture.By David Rogers Is the Tech Shortage The New Norm? In late 2020,

WHAT PANDEMIC?

What Pandemic? How To Grow Your Shop Through Crisis by David Rogers As published in Shop Owner Magazine Across the US, shops absorbed lockdowns, quarantines, and fear and grew their

RPM TOOLKIT HELPS KELLER BROS. WIN AWARD

Keller Bros. Auto Repair was recently named the Best Auto Repair Shop in the state by readers of Colorado Biz Magazine, adding to an extensive list of awards and accolades

EMPOWERING SERVICE ADVISORS

Grow your business by providing the right tools for success. by David Rogers If you have to keep an eye on the service writing and the techs and the inspections

RESOLVE TO GET ORGANIZED IN 2019

Working in the automotive repair industry can be a nightmare in terms of time management and work-life balance. At one time or another, we’ve all gone through periods of putting

HOW TO CREATE A PATH TO LEADERSHIP FOR EMPLOYEES

by David Rogers Leadership means something different to everyone, and everyone responds differently to various leadership techniques. “Bossing” and “managing” are two very different concepts and being able to negotiate

HOW SHOPS CAN USE AI TO IMPROVE CUSTOMER COMMUNICATION

AUTO PROFIT MASTERS FOUNDERS EVOLVE REPAIR SHOP INDUSTRY WITH ARTIFICIAL INTELLIGENCE Cloud-based shop management system “Shop4D” intelligently runs shops The aftermarket automotive industry is no stranger to change, as technicians