The article teaches some of the most important principles shops need to set themselves apart from their competition, attract and build trust with high quality customers, and grow sales. Where do you work? The … WHERE DO YOU WORK? WHY ATTITUDE AND PERCEPTION MATTER
This is part 2 of an article I posted earlier. To read part one and learn more about how to get a customer newsletter for your shop that gets read, click … TOMA PART 2: HOW TO GET A CUSTOMER NEWSLETTER FOR YOUR SHOP THAT GETS READ!
Does your shop have TOMA? Top Of Mind Awareness means your customers think of you whenever they have an auto repair question or concern…and it can lead to your best … TOMA: DO YOU HAVE IT? WHY YOUR SHOP NEEDS A CUSTOMER NEWSLETTER!
Early in my career as a shop owner, I made so many mistakes that led to poor results, I found myself on a mental and emotional rollercoaster which led to … WHAT KEEPS US STUCK IN THE RUT OF MEDIOCRE RESULTS? BY TERRY KELLER
By David Rogers Since the current recession started back in 2008, we’ve been telling shop owners that the shops that survive and thrive during economic downturns are the shops that … IS IT TIME TO BACKOFF YET?
Congratulations to the winners of the 2012 Fourth Quarter Top Performing Shop Contest! For the Fourth Quarter of 2012, we’d like to congratulate owner Larry and the team at Motoring … RPM ToolKit Top Performing Repair Shop – Fourth Quarter 2012
Congratulations to the winners of the 2012 Fourth Quarter RPM ToolKit Top Performing Technician Contest! As usual, there were some tight races this quarter that ran down to the wire. … RPM ToolKit Top Performing Technician – Fourth Quarter 2012
Congratulations to the winners of the 2012 Fourth Quarter RPM ToolKit Top Performing Service Writer Contest! The Fourth Quarter winner of the 2012 Top Performing Service Writer is Dave from … RPM ToolKit Top Performing Service Writer – Fourth Quarter 2012
By David Rogers I know we’re half a year away from the day where we spend the most time thinking about freedom, the 4th of July. But as we head … WHAT DOES FREEDOM MEAN TO YOU?
Congratulations to the winners of the 2012 Third Quarter RPM ToolKit Top Performing Service Writer Contest! This race again ran down to the wire as less than 5 points separated … RPM ToolKit Top Performing Service Writer – Third Quarter 2012
Congratulations to the winners of the 2012 Third Quarter Top Performing Shop Contest! For the Third Quarter of 2012, we’d like to congratulate owner Larry and the team at Motoring … RPM ToolKit Top Performing Repair Shop – Third Quarter 2012
Congratulations to the winners of the 2012 Third Quarter RPM ToolKit Top Performing Technician Contest! As usual, there were some tight races this quarter that ran down to the wire. … RPM ToolKit Top Performing Technician – Third Quarter 2012
By David Rogers David has a new blog post on Motor Age’s Search-AutoParts.com that is a must-read for every shop owner… Can you chalk morale problems and personality conflicts up … THE KUMBAYA MYTH: WHY YOUR SHOP DOESN’T NEED A COUNSELOR, IT NEEDS A LEADER
Congratulations to the Winners of the 2012 Second Quarter RPM ToolKit Top Performing Service Writer Contest! It was a tight race this quarter, full of surprises and even a close … Congratulations to the 2nd Quarter 2012 RPM ToolKit Service Writer Contest Winners
It’s time to announce the winners of the Top Shop, Top Service Writer and Top Technician contest for the second quarter of 2012! As this quarter ran down, the numbers … Congratulations to the 2nd Quarter 2012 RPM ToolKit Top Shop Contest Winners
Congratulations to the Winners of the 2012 Second Quarter RPM ToolKit Top Performing Technician Contest! As usual it was a close race this quarter, as less than 35 points separated … Congratulations to the 2nd Quarter RPM ToolKit 2012 Technician Contest Winners
Here are the numbers from the first three months of 2012….with new service writers joining the contest every day, the competition has never been stronger and the winners have never had … Congratulations to the 2012 First Quarter Winners of the RPM ToolKit™ Top Performing Service Writer Contest!
What an exciting start to the new year! As we tally the final numbers for the first quarter 2012 Top Performing Shop, Service Writer and Technician, here are the results for … Congratulations to the RPM ToolKit™ Repair Shop Contest Winners for the First Quarter of 2012!
It’s time to tally the first quarter 2012 results to find the Top Performing Technician, Service Writer and Shop! (See the Top Performing Shops and Top Performing Service Writers.) For the First Quarter … Congratulations to the First Quarter 2012 RPM ToolKit™ Top Performing Technician Contest Winners!
Top performing shops, service writers and technicians recognized for excellence LITTLETON, Colo., Feb. 28, 2012 — Today, Auto Profit Masters, a repair-shop training company founded by the owners of award-winning Keller … AUTO PROFIT MASTERS AWARDS $45,000 TO NATION’S TOP AUTO REPAIR CENTERS
