My last article probably came off as angry… because I was (and am). If you haven’t read the article on how to actually fix a problem like “pencil whipping” in your shop, you can read it here.
I’m angry … Read the rest
Early in my career as a shop owner, I made so many mistakes that led to poor results, I found myself on a mental and emotional rollercoaster which led to anger and decision-making paralysis.
By David Rogers
I know we’re half a year away from the day where we spend the most time thinking about freedom, the 4th of July. But as we head into the holidays, freedom of time, freedom from stress, and … Read the rest
Congratulations to the Winners of the 2012 Second Quarter RPM ToolKit Top Performing Service Writer Contest! It was a tight race this quarter, full of surprises and even a close finish! (See the Top Performing Shops and Top Performing Technicians… Read the rest
It’s time to announce the winners of the Top Shop, Top Service Writer and Top Technician contest for the second quarter of 2012!
As this quarter ran down, the numbers were extremely close yet again as multiple shops made a … Read the rest
Congratulations to the Winners of the 2012 Second Quarter RPM ToolKit Top Performing Technician Contest! As usual it was a close race this quarter, as less than 35 points separated first and fifth place! (See the Top Performing Shops and … Read the rest
Here are the numbers from the first three months of 2012….with new service writers joining the contest every day, the competition has never been stronger and the winners have never had to work harder! (See the Top Performing Shops and … Read the rest
What an exciting start to the new year! As we tally the final numbers for the first quarter 2012 Top Performing Shop, Service Writer and Technician, here are the results for the first three months of 2012 for the RPM … Read the rest
It’s time to tally the first quarter 2012 results to find the Top Performing Technician, Service Writer and Shop! (See the Top Performing Shops and Top Performing Service Writers.)
For the First Quarter of 2012 (the months of January,… Read the restLITTLETON, Colo., Feb. 28, 2012 — Today, Auto Profit Masters, a repair-shop training company founded by the owners of award-winning Keller Bros. Auto in Littleton, Colo., has announced the … Read the rest
By David Rogers
Over the last month, the markets wiped out the gains they’d made this year. From where I write this, European banks and governments are struggling to stay afloat (and Bank of America’s financial and legal problems show … Read the rest
By Terry Keller
Stop me if you’ve heard this one before: when you started your shop, you did it all.
You worked at the front counter, did most of the work in the bays, chose the marketing, and lead a … Read the rest
By David Rogers
If any principle of management is true and valuable, it’s this…
The Numbers Don’t Lie!There are many issues and problems every business owner, CEO and manager has to confront when analyzing sales, production and profitability:
Is… Read the rest
