Establish Successful Habits To Boost Business

Learn how to break bad habits and establish successful ones to help your business thrive.

by David Rogers

The last two years have produced some incredible stories.

I’ve watched up close as some shops tripled their revenue and outgrew their … Read the rest

GROW OR DIE NOW!

This is my 6th recession as a business owner. The first 5 were relatively short and simple. This one isn't -- for most businesses. Now I admit in the early part of my career I was lucky to make it through those tough times. But as I applied lessons learned I began to focus on what I could control and not allow paralyzing fear to set in.

THE CAR COUNT MYTH: WHERE IS YOUR CAR COUNT? (PART III)

Is your car count growing or shrinking? In Part One of this blog, I discussed how 60%-80% of car count is the responsibility of the team…not the owner!

And in Part Two, I talked about what you should be … Read the rest

WHAT KEEPS US STUCK IN THE RUT OF MEDIOCRE RESULTS? BY TERRY KELLER

Early in my career as a shop owner, I made so many mistakes that led to poor results, I found myself on a mental and emotional rollercoaster which led to anger and decision-making paralysis.

Have You Ever Felt Like This?

… Read the rest

WHY IT’S IMPORTANT TO HAVE AN EXIT PLAN FOR YOUR REPAIR SHOP

By David Rogers

Flip over the news…open your browser…switch over to talk radio…there’s a lot going on in the world right now.

Death of Osama bin Laden. Gas prices. Libya, Syria, Iran, Pakistan. Japan’s earthquake and nuclear emergency. NFL lockout.… Read the rest

SUCCESSFUL REPAIR SHOP OWNERS USUALLY NEED HELP… AND THERE’S NOTHING WRONG WITH THAT!

By Terry Keller

Stop me if you’ve heard this one before: when you started your shop, you did it all.

You worked at the front counter, did most of the work in the bays, chose the marketing, and lead a … Read the rest

AUTO REPAIR CONSULTING DOESN’T WORK! UNLESS….

Most shop owners come to consultants looking for some little "trick" or "gimmick" that's somehow going to magically support everything the owner thought he knew, and when they don't find it...they're unhappy.

WHY ISN’T MY MARKETING WORKING FOR ME?

It's really interesting to me how time after time, repair shop owners fall for the same couple of marketing "tricks" to try and fill their bays. The truth is, if there are "tricks" to marketing your shop, they're about how you run your shop and who you're marketing to...not about tricking people into bringing their car to you...

THE FIRST 3 QUESTIONS TO ASK A TECHNICIAN YOU’RE THINKING OF HIRING

Whenever I am hiring a technician, I've found that it's critical to ask a few questions before I even identify my business. It's important to make sure that "the word doesn't get out on the street" every time I need to upgrade or replace a staff member. No one wants to work for a shop that they have "heard" is suffering from a turnover of people. When they hear from the tool guys, the parts salesmen, and others that the shop is having "personnel problems," or "can't keep their techs," your shop is suddenly plagued by the famous Can't-Find-A-Tech-To-Save-Our-Lives disease.

MAKING IT HAPPEN vs LETTING IT HAPPEN

One of the oddest things I run into as a consultant and advisor to business owners, is the fact that so many just show up at work each morning like a security guard, and wait for the week to "happen."

JUST BECAUSE IT IS SLOW, DOESN’T MEAN YOU CAN’T GROW!

There are certain times of the year that a bit of a slowdown in customer traffic seems inevitable. These times are the ones where many teams become unproductive and unhappy. If you aren’t concerned, maybe you should be! Your employees may not always outwardly demonstrate their dissatisfaction, and you may think that they ought to know by now that some weeks are just slow, but it’s when we relax and think we know what others are thinking that we really get in trouble!

YOU FIX THE CARS, WE FIX THE SHOP

Tag Archives: growth