This is part 2 of an article Terry posted earlier. Click here to read part one!
Here’s the Problem
Deep discount ads can bring a high response, no doubt. They can flood your bays with cars. But if you … Read the rest
Is your car count growing or shrinking? In Part One of this blog, I discussed how 60%-80% of car count is the responsibility of the team…not the owner!
And in Part Two, I talked about what you should be … Read the rest
Early in my career as a shop owner, I made so many mistakes that led to poor results, I found myself on a mental and emotional rollercoaster which led to anger and decision-making paralysis.
Have You Ever Felt Like This?
… Read the rest
Napa has rolled out a new set of online tools for repair shops, ranging from blogs to videos and beyond. Is it worth purchasing? We’ve been using it at our shop, and here’s our report…
What Does Napa Vision Do?… Read the rest
By David Rogers
Over the last month, the markets wiped out the gains they’d made this year. From where I write this, European banks and governments are struggling to stay afloat (and Bank of America’s financial and legal problems show … Read the rest
By David Rogers
Flip over the news…open your browser…switch over to talk radio…there’s a lot going on in the world right now.
Death of Osama bin Laden.
Gas prices.
Libya, Syria, Iran, Pakistan.
Japan’s earthquake and nuclear emergency.
NFL lockout.… Read the rest
By Terry Keller
Stop me if you’ve heard this one before: when you started your shop, you did it all.
You worked at the front counter, did most of the work in the bays, chose the marketing, and lead a … Read the rest
By Terry Keller
Who should you listen to when it comes to setting a target for your gross profit percentage in your shop?
There are a LOT of opinions out there, but you don’t have to look any farther than … Read the rest
By David Rogers
In some of my recent travels and coaching sessions, I’ve run into what I believe may be one of the 3 most COMMON, CRITICAL, and COSTLY mistakes made by almost ALL shop owners today!
If you’ve been … Read the rest