CHANGING PROBLEMS VERSUS FIXING THEM
Terry here.
Have you heard that you can crack an egg into a radiator to plug the leak? Even if it works for a time, all it does is change the problem. The leak may be temporarily stopped, but now … Read the rest
Tag Archives: repair shop measurement
THE CAR COUNT MYTH: WHERE IS YOUR CAR COUNT? (PART III)
Is your car count growing or shrinking? In Part One of this blog, I discussed how 60%-80% of car count is the responsibility of the team…not the owner!
And in Part Two, I talked about what you should be … Read the rest
THE MONEY YOU NEED FOR GREAT MARKETING IS ALREADY IN YOUR SHOP!
By David Rogers
Over the last month, the markets wiped out the gains they’d made this year. From where I write this, European banks and governments are struggling to stay afloat (and Bank of America’s financial and legal problems show … Read the rest
BUSTING THE GROSS PROFIT MYTH!
By Terry Keller
Who should you listen to when it comes to setting a target for your gross profit percentage in your shop?
There are a LOT of opinions out there, but you don’t have to look any farther than … Read the rest
REPAIR SHOP MANAGEMENT: WHY CAN’T I GET MY PEOPLE TRAINED RIGHT?
By Terry Keller
I can just imagine some of you thinking, “Why waste time reading this when I’ve already tried everything to train my people to act right and perform well AND IT CAN’T BE DONE?! Why keep beating my … Read the rest
REPAIR SHOP MANAGEMENT: INCENTIVE PAY PLANS
If you are finding yourself somewhat resistant to reading this article because of its title, you are exactly the shop owner who needs to read it! If your employee pay plans have little or no incentives in them, I’ll bet your team’s productivity and your profits are lower than you want or are on a serious roller-coaster. Even if you do have an incentive type structure set up for your employees, are you sure they’re truly incentives under all circumstances and don’t have accidental disincentives built into them that some of your people resent?REPAIR SHOP MANAGEMENT: HOW TO KEEP SCORE AND KNOW IF YOU ARE WINNING
By David Rogers
If any principle of management is true and valuable, it’s this…
The Numbers Don’t Lie!There are many issues and problems every business owner, CEO and manager has to confront when analyzing sales, production and profitability:
Is… Read the rest