Tag Archives: training
ARE THEY SELLING ACTIVITY OR RESULTS?
My last article probably came off as angry… because I was (and am). If you haven’t read the article on how to actually fix a problem like “pencil whipping” in your shop, you can read it here.
I’m angry … Read the rest
THE CAR COUNT MYTH: WHERE IS YOUR CAR COUNT? (PART III)
Is your car count growing or shrinking? In Part One of this blog, I discussed how 60%-80% of car count is the responsibility of the team…not the owner!
And in Part Two, I talked about what you should be … Read the rest
WHERE DO YOU WORK? WHY ATTITUDE AND PERCEPTION MATTER
The article teaches some of the most important principles shops need to set themselves apart from their competition, attract and build trust with high quality customers, and grow sales.
Where do you work? The easy answer is to say that … Read the rest