WELCOMING AND ADAPTING TO CHANGE IN THE AUTO REPAIR INDUSTRY

By: David Rogers Change. It’s uncomfortable, it’s frustrating, sometimes it’s even something to fear…and in the automotive industry, it’s unavoidable. Independent auto repair shop ownership and management are no strangers

LEAD YOUR SHOP TO GROWTH WITH PRICING, MARKETING

By: David Rogers Running a small business is anything but easy. Between dealing with employees, vendors, customers and a million different logistical issues every hour of every day, being your

HIRE GOOD CHARACTER, DEVELOP A LEADER

One of the most common questions I hear from shop owners is: “I need to hire a leader. How do I do that?” Here’s the hard truth though … you

RECRUITING & RETAINING TODAY’S TECHNICIANS

RECRUITING & RETAINING TODAY’S TECHNICIANS By Sarah M. Kennedy These simple strategies for dealing with the scarcity of skilled automotive technicians are similar to those you should already be using

automotive industry

EMBRACE THE FUTURE

It’s uncomfortable, it’s frustrating, sometimes it’s even something to fear… and in the automotive industry, it’s unavoidable. Independent auto repair shop ownership and management are no strangers to change. Technological

Leadership

LEADERSHIP BOOT CAMP

Five people shuffle into a room, gather around a circular table, and take a seat. Then, someone walks in, sets down a tray of 12 donuts right in the center,

car count

TWO KEYS TO A HIGHER CAR COUNT

By David Rogers Car count has been a concern of just about every shop owner I’ve talked with at one point or another. Most of the time, shop owners take

team building

TEAM BUILDING 101

Auto Profit Masters President David Rogers shares his thoughts and personal experiences dealing with the art of team building: The fire marshal came into our shop one day out of

modern technicians

RECRUITING & RETAINING MODERN TECHNICIANS

These simple strategies for dealing with the scarcity of skilled automotive technicians are similar to those you should already be using with your customers. It begins with keeping the good

employee

SHOP OWNER – CULTIVATE EMPLOYEE DEDICATION

In my 20-plus years in this industry, I’ve seen every type of employee you can imagine: fast employees, slow employees, good employees, bad employees, workaholic employees, workaphobic employees, and even