Top shops understand what numbers they can control, and they measure them daily. Stack the deck in your favor. by David Rogers The deck is stacked against repair shop owners … BUSINESS SUCCESS STARTS WITH TAKING CONTROL OF NUMBERS
Hiring specialists to manage any area of the production pipeline inevitably leads to restricting it, creating unnecessary costs, and stalling growth. by David Rogers Is the pipeline to your shop … BUCKLE UP: THE ONLY REAL STATUS QUO IS CHANGE
The old-school way of running your shop is easier and feels better, but it doesn’t lead to meaningful or lasting change. By David Rogers There are around 45,000 fewer service … MAKE A DECISION TO BREAK FREE FROM OUTDATED PROCESSES
An auto mechanic is one of the essential individuals for your car. A mechanic should be able to do basic repairs and maintenance. They should also troubleshoot problems that arise … 3 Things To Look for When Hiring Auto Technicians
Creating a lasting, sustainable shop starts and ends with the management triangle of the customer, employee, and shop by David Rogers As published in Motor Age Much has been said … WHY THERE’S A TECH SHORTAGE AND HOW TO FIX IT
The hectic nature of contemporary business operations yields great data and records, which can be difficult to manage. Many modern businesses use management systems to handle this enormous data. Auto … 4 Reasons Your Auto Shop Needs a New Management System
By David Rogers A few years ago, a fast lube chain I won’t name here got themselves into a big pile of trouble, not for doing something unethical, but because … WHAT SHOP OWNERS NEED TO KNOW ABOUT LEGAL OBLIGATIONS THEY HAVE TO THEIR CUSTOMERS
By David Rogers As published in AutoLink Magazine For top operators, the warm summer months usually mean a golden opportunity for growing the shop. That’s because they know two critical … WHO IS RESPONSIBLE FOR CAR COUNT
The role of car technicians has significantly changed over the previous years due to various factors, including automotive tech and market development. Apart from specific mechanical needs like tire aspects, … Three Reasons Why We need More Car Technicians
by David Rogers As published in Shop Owner Magazine Lying to yourself is a terrible way to run your business. It leads to bad decisions, missed opportunities, and the painful … THE TWO BIGGEST LIES YOU’RE TELLING YOURSELF
by David Rogers | published in Shop Owner Magazine Don’t just eliminate low-quality customers, but maximize the valuable customers being driven by advertising efforts. Are all customers good customers? I’m … WHY YOUR MARKETING ISN’T WORKING AS WELL AS YOU THINK
It’s easy to control car count today using automation tools. Control car count tools can help you to keep track of how many cars are coming and going in and … Why You Will Start to See a Growth in Auto Repair Shops
By David Rogers As published in Motor Age Magazine Despite unprecedented access to tools, training, systems, processes, and help, there’s no efficiency revolution taking place in the auto repair industry. … Work Faster, Not Harder… With TECHNOLOGY
by David Rogers Record growth throughout the automotive industry in 2021 created an unexpected need and an interesting opportunity for many repair organizations: they hit their bay and technician production … SCALING SMARTLY IN 2022
by David Rogers There is no more dire problem that we face in the automotive industry than the technician shortage. That’s a big way to open, especially given the current … SURVIVING THE APOCALYPSE: GROWING YOUR SHOP DURING THE TECHNICIAN SHORTAGE
In the year of the great resignation and Covid, life, in general, has taken a huge spin. According to the U.S. Department of Labor Statistics, the car industry will be … 5 Important Facts About Shop Management Systems
We started helping shop owners in 1999, and in the years since I’ve probably seen every pay plan that’s out there. Some are good, some are… not. But at their … How to Keep Employees Engaged and Optimistic with the RIGHT Incentives
Using the Roadmap to get the MOST out of your ToolKit So you’ve signed up for the RPM ToolKit – you’re on your way to more profits, better customer relationships, … ARE YOU ON THE FAST TRACK TO MORE PROFITS?
By David Rogers Let’s talk resolutions. We’re faced with the same choice each January: will this brand-new year be different – better even – than the one we just left? … FOCUSED RESOLUTIONS
