What nagging problems in your shop did your service writers decide to “live with” last year?
A low average repair order? A broken chain of command? Sagging customer service? When they don’t know the solutions, service writers can feel like fixing the problem is more work than it’s worth.
But every year, service writers have a fresh opportunity to recognize problems, get educated, make a plan, and get those issues fixed for good! So which problems are your service writers going to tackle and fix once and for all this year?
In this class, David will teach how to troubleshoot those nagging problems for good! Gone forever are declining car counts…poor communication with the boss or the techs…low average repair orders…sub par parts gross profit percentages…
In this one-hour class, David will be giving your service writers the step-by-step solutions they need to solve the issues that have been nagging your shop! The best part is, your shop can benefit all year long from their success: less stress, more free time for you, increased sales (and paychecks), higher car counts and average ROs, and a stronger team!