Description
Are your service writers losing customers because of price? Then they won’t want to miss the new class from David!
If you have customers hightailing it out of your shop because of price (never to be seen again), the problem is almost always a lack of understanding.
If the customer doesn’t understand what’s being recommended and why, a big price tag certainly won’t help anything!
This class will teach service writers how to capture and keep those sales, especially the ROs with big price tags!
Your service writers will learn how to make CERTAIN that each customer they advise has the proper information and that it’s delivered in the proper way so that they can MAXIMIZE the sales on those tickets and capture more business, more referrals, and more profits!