Description
Knowing the secrets to sell diagnostics before, during, and after the repair means everyone involved wins.
The technician wins because they bill more hours.
The customer wins because they know their problem is fixed right the first time it’s in the shop.
And the shop wins because of the high-profit diagnostic labor sales.
But selling diagnostics is as much art as science! Getting the timing wrong, or miscommunicating the value, can lead to lost sales, upset customers, and frustrated techs.
In our shop, we cracked the code for balancing the formula and mastering the technique!
The result is a step-by-step process for selling those critical diagnostics before, during, and after the repair…a process that helped us add a MILLION DOLLARS to our annual bottom line, grow a LOYAL, TRUSTING customer base, and retain HAPPY technicians for decades!
It took us several years to crack the code…but it can be yours in only 60 minutes!
