Terry

REPAIR SHOP MANAGEMENT: MAKING SYSTEMS STICK

If you are like I was for the first 20 years as a shop owner, you have introduced dozens of policies and procedures that could have brought some order to things, but fizzled out after a few weeks. WHY? What are the causes of this fatal flaw in your business? Over the next few weeks I will blog on the twelve most important components of “How to Make Systems Stick” in your shop. Today, let me share with you what I have found to be a foundational process for making all policies, procedures and systems stick with individuals and organizations. It’s how we help our clients actually change permanently!