By David Rogers
Flip over the news…open your browser…switch over to talk radio…there’s a lot going on in the world right now.
Death of Osama bin Laden. Gas prices. Libya, Syria, Iran, Pakistan. Japan’s earthquake and nuclear emergency. NFL lockout.… Read the restBy Terry Keller
Stop me if you’ve heard this one before: when you started your shop, you did it all.
You worked at the front counter, did most of the work in the bays, chose the marketing, and lead a … Read the rest
Congratulations once again to the RPM ToolKit™ Contest winners for the first quarter of 2011. Be sure to check out the Auto Market Weekly video from Motor Age, where the contest winners are recognized for their accomplishments!
*Link from Motor … Read the rest
By David Rogers
When was the last time you kept tabs on what people are saying about you on the internet? Just take a look at what has happened to a local post office that does not pay attention to … Read the rest
By Terry Keller
Who should you listen to when it comes to setting a target for your gross profit percentage in your shop?
There are a LOT of opinions out there, but you don’t have to look any farther than … Read the rest
By David Rogers
In some of my recent travels and coaching sessions, I’ve run into what I believe may be one of the 3 most COMMON, CRITICAL, and COSTLY mistakes made by almost ALL shop owners today!
If you’ve been … Read the rest
