Early in my career as a shop owner, I made so many mistakes that led to poor results, I found myself on a mental and emotional rollercoaster which led to anger and decision-making paralysis.
By David Rogers
Since the current recession started back in 2008, we’ve been telling shop owners that the shops that survive and thrive during economic downturns are the shops that keep their marketing and advertising focus and who work on … Read the rest
Congratulations to the winners of the 2012 Fourth Quarter Top Performing Shop Contest!
For the Fourth Quarter of 2012, we’d like to congratulate owner Larry and the team at Motoring Specialists for being the top performing shop of the quarter! … Read the rest
Congratulations to the winners of the 2012 Fourth Quarter RPM ToolKit Top Performing Technician Contest! As usual, there were some tight races this quarter that ran down to the wire.
The Fourth Quarter winner of the 2012 Top Performing Technician … Read the rest
Congratulations to the winners of the 2012 Fourth Quarter RPM ToolKit Top Performing Service Writer Contest!
The Fourth Quarter winner of the 2012 Top Performing Service Writer is Dave from Real Pro Auto!
This is Dave’s second win in a … Read the rest
By David Rogers
I know we’re half a year away from the day where we spend the most time thinking about freedom, the 4th of July. But as we head into the holidays, freedom of time, freedom from stress, and … Read the rest
Congratulations to the winners of the 2012 Third Quarter RPM ToolKit Top Performing Service Writer Contest! This race again ran down to the wire as less than 5 points separated first and second place.
The Third Quarter winner of the … Read the rest
Congratulations to the winners of the 2012 Third Quarter Top Performing Shop Contest!
For the Third Quarter of 2012, we’d like to congratulate owner Larry and the team at Motoring Specialists for being the top performing shop of the quarter! … Read the rest
Congratulations to the winners of the 2012 Third Quarter RPM ToolKit Top Performing Technician Contest! As usual, there were some tight races this quarter that ran down to the wire.
The Third Quarter winner of the 2012 Top Performing Technician … Read the rest
By David Rogers
David has a new blog post on Motor Age’s Search-AutoParts.com that is a must-read for every shop owner…
Can you chalk morale problems and personality conflicts up to generational differences? It’s easy to see why we blame … Read the rest
Congratulations to the Winners of the 2012 Second Quarter RPM ToolKit Top Performing Service Writer Contest! It was a tight race this quarter, full of surprises and even a close finish! (See the Top Performing Shops and Top Performing Technicians… Read the rest
It’s time to announce the winners of the Top Shop, Top Service Writer and Top Technician contest for the second quarter of 2012!
As this quarter ran down, the numbers were extremely close yet again as multiple shops made a … Read the rest
Congratulations to the Winners of the 2012 Second Quarter RPM ToolKit Top Performing Technician Contest! As usual it was a close race this quarter, as less than 35 points separated first and fifth place! (See the Top Performing Shops and … Read the rest
Here are the numbers from the first three months of 2012….with new service writers joining the contest every day, the competition has never been stronger and the winners have never had to work harder! (See the Top Performing Shops and … Read the rest
What an exciting start to the new year! As we tally the final numbers for the first quarter 2012 Top Performing Shop, Service Writer and Technician, here are the results for the first three months of 2012 for the RPM … Read the rest
It’s time to tally the first quarter 2012 results to find the Top Performing Technician, Service Writer and Shop! (See the Top Performing Shops and Top Performing Service Writers.)
For the First Quarter of 2012 (the months of January,… Read the restLITTLETON, Colo., Feb. 28, 2012 — Today, Auto Profit Masters, a repair-shop training company founded by the owners of award-winning Keller Bros. Auto in Littleton, Colo., has announced the … Read the rest
Napa has rolled out a new set of online tools for repair shops, ranging from blogs to videos and beyond. Is it worth purchasing? We’ve been using it at our shop, and here’s our report…
What Does Napa Vision Do?… Read the restBy David Rogers
Over the last month, the markets wiped out the gains they’d made this year. From where I write this, European banks and governments are struggling to stay afloat (and Bank of America’s financial and legal problems show … Read the rest
By David Rogers
We’ve probably all had to deal with them. They ruin the morale of your shop, they shut down your productivity, they cut off sales, and hurt your business.
Lazy employees are a huge burden on any business, … Read the rest
