Tag Archives: repair shop solutions

IS NAPA VISION RIGHT FOR MY SHOP?

Napa has rolled out a new set of online tools for repair shops, ranging from blogs to videos and beyond.  Is it worth purchasing? We’ve been using it at our shop, and here’s our report…

What Does Napa Vision Do?… Read the rest

BUSTING THE GROSS PROFIT MYTH!

By Terry Keller

Who should you listen to when it comes to setting a target for your gross profit percentage in your shop?

There are a LOT of opinions out there, but you don’t have to look any farther than … Read the rest

SINK OR SWIM… OR FLAIL AROUND?

By David Rogers

In some of my recent travels and coaching sessions, I’ve run into what I believe may be one of the 3 most COMMON, CRITICAL, and COSTLY mistakes made by almost ALL shop owners today!

If you’ve been … Read the rest

WILL HYPER-INFLATION KILL YOUR SHOP?

By David Rogers

A few weeks ago, the Federal Reserve announced that it would purchase $600 billion in U.S treasuries. What does this mean? What could it mean to your shop?

Very high inflation will cause prices and the cost … Read the rest

REPAIR SHOP MANAGEMENT: INCENTIVE PAY PLANS

If you are finding yourself somewhat resistant to reading this article because of its title, you are exactly the shop owner who needs to read it! If your employee pay plans have little or no incentives in them, I’ll bet your team’s productivity and your profits are lower than you want or are on a serious roller-coaster. Even if you do have an incentive type structure set up for your employees, are you sure they’re truly incentives under all circumstances and don’t have accidental disincentives built into them that some of your people resent?

THE FIRST 3 QUESTIONS TO ASK A TECHNICIAN YOU’RE THINKING OF HIRING

Whenever I am hiring a technician, I've found that it's critical to ask a few questions before I even identify my business. It's important to make sure that "the word doesn't get out on the street" every time I need to upgrade or replace a staff member. No one wants to work for a shop that they have "heard" is suffering from a turnover of people. When they hear from the tool guys, the parts salesmen, and others that the shop is having "personnel problems," or "can't keep their techs," your shop is suddenly plagued by the famous Can't-Find-A-Tech-To-Save-Our-Lives disease.