This is part 2 of an article Terry posted earlier. Click here to read part one!
Here’s the Problem
Deep discount ads can bring a high response, no doubt. They can flood your bays with cars. But if you … Read the rest
Early in my career as a shop owner, I made so many mistakes that led to poor results, I found myself on a mental and emotional rollercoaster which led to anger and decision-making paralysis.
Have You Ever Felt Like This?
… Read the rest
Top performing shops, service writers and technicians recognized for excellence
LITTLETON, Colo., Feb. 28, 2012 — Today, Auto Profit Masters, a repair-shop training company founded by the owners of award-winning Keller Bros. Auto in Littleton, Colo., has announced the … Read the rest
Napa has rolled out a new set of online tools for repair shops, ranging from blogs to videos and beyond. Is it worth purchasing? We’ve been using it at our shop, and here’s our report…
What Does Napa Vision Do?… Read the rest
By David Rogers
Flip over the news…open your browser…switch over to talk radio…there’s a lot going on in the world right now.
Death of Osama bin Laden.
Gas prices.
Libya, Syria, Iran, Pakistan.
Japan’s earthquake and nuclear emergency.
NFL lockout.… Read the rest
By Terry Keller
Stop me if you’ve heard this one before: when you started your shop, you did it all.
You worked at the front counter, did most of the work in the bays, chose the marketing, and lead a … Read the rest
By Terry Keller
Who should you listen to when it comes to setting a target for your gross profit percentage in your shop?
There are a LOT of opinions out there, but you don’t have to look any farther than … Read the rest
By David Rogers
In some of my recent travels and coaching sessions, I’ve run into what I believe may be one of the 3 most COMMON, CRITICAL, and COSTLY mistakes made by almost ALL shop owners today!
If you’ve been … Read the rest
By David Rogers
A few weeks ago, the Federal Reserve announced that it would purchase $600 billion in U.S treasuries. What does this mean? What could it mean to your shop?
Very high inflation will cause prices and the cost … Read the rest
By Terry Keller
I can just imagine some of you thinking, “Why waste time reading this when I’ve already tried everything to train my people to act right and perform well AND IT CAN’T BE DONE?! Why keep beating my … Read the rest
By Terry Keller
This issue keeps coming up! Last September I wrote a blog on Holding Your Team Accountable and David Rogers recently did a great class on the Two Critical Faces of Leadership.
For the majority of shop … Read the rest