Tag Archives: Repair Shop Management

HOW TO HIRE AND MANAGE A BOOKKEEPER

It was only after 30 years of miscommunication, pain, suffering, embezzlement, and all-around general bamboozling that I finally figured out how to hire and manage a bookkeeper for my shop.

BUSTING THE GROSS PROFIT MYTH!

By Terry Keller

Who should you listen to when it comes to setting a target for your gross profit percentage in your shop?

There are a LOT of opinions out there, but you don’t have to look any farther than … Read the rest

SINK OR SWIM… OR FLAIL AROUND?

By David Rogers

In some of my recent travels and coaching sessions, I’ve run into what I believe may be one of the 3 most COMMON, CRITICAL, and COSTLY mistakes made by almost ALL shop owners today!

If you’ve been … Read the rest

WILL HYPER-INFLATION KILL YOUR SHOP?

By David Rogers

A few weeks ago, the Federal Reserve announced that it would purchase $600 billion in U.S treasuries. What does this mean? What could it mean to your shop?

Very high inflation will cause prices and the cost … Read the rest

REPAIR SHOP MANAGEMENT: INCENTIVE PAY PLANS

If you are finding yourself somewhat resistant to reading this article because of its title, you are exactly the shop owner who needs to read it! If your employee pay plans have little or no incentives in them, I’ll bet your team’s productivity and your profits are lower than you want or are on a serious roller-coaster. Even if you do have an incentive type structure set up for your employees, are you sure they’re truly incentives under all circumstances and don’t have accidental disincentives built into them that some of your people resent?

REPAIR SHOP MANAGEMENT: HIRING AND RETAINING QUALITY PEOPLE

How good are the people that work for you? How loyal are they? How long do they stay with you? Are they better than you are at their position? For 25 years, I really struggled with this one. Because my shop was not consistently profitable during that period, I was always looking for ways to hold costs down including the wages I was willing to pay.

REPAIR SHOP MANAGEMENT: HOLDING YOUR TEAM ACCOUNTABLE

If you are like I was the first 20 years as a shop owner, you have worked very hard to hire good people, set up efficient operating systems, and train everyone to use them. You have spent countless hours trying to communicate your expectations and teaching your team to reach them – all with sporadic or little success. WHY? What is missing?